Returns & Exchanges

At Pavilion, we want you to love your home; if a piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery. Please ensure all home goods are in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully repack your items in their original shipping boxes, ensuring fragile home decor is properly cushioned to prevent damage during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

4

Ship and Track

Drop off your package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing